Accessibility

We are committed to meeting the needs of all our customers and strive to provide our property management and related services in a way that respects the dignity and independence of people with disabilities.

  • We’re training our staff and others in the organization about providing services to people with disabilities.
  • We review our websites on an ongoing basis and aim to make them accessible and easy to use.

Your feedback is important to us. If you would like to comment about any of our accessibility policies or practices, or if you have a question or concern about accessibility, contact us:

Deaf or hard of hearing and require access to a telecommunications relay service? Please contact us.

  • TTY to Voice: 711
  • Voice to TTY: 1-800-855-0511

We have established an accessibility plan, and the following policy and procedures that comply with applicable accessibility legislation.

GWL Realty Advisors Residential Inc., is a subsidiary of GWL Realty Advisors Inc. which is a subsidiary of The Canada Life Assurance Company. Both GWL Realty Advisors Residential Inc. and GWL Realty Advisors Inc. follow the Accessibility Policy of The Canada Life Assurance Company.

The following PDFs have been enhanced to provide greater accessibility for users of adaptive technologies:

To request these documents in other accessible formats, or to obtain a copy of our employee accessibility policy, procedures on providing notice on temporary disruption in services and facilities used by persons with disabilities, or procedures for providing training on accessible customer service, please contact us.