Social Media Guidelines

GWL Realty Advisors Inc. and its affiliates, GWL Realty Advisors Residential Inc. and The Canada Life Assurance Company (“GWLRA”) are active online with social media and invite you to share your comments and thoughts through our platforms.

At GWLRA, we are committed to respecting your privacy. The providers of social media platforms used by GWLRA are not affiliated with our organization. As such, we recommend that you use care when sharing personal information on these platforms. Personal information you share with us in private messages over our social media platforms may be shared with our employees, representatives and third-party service providers. These third-party service providers may be responsible for handling our social media accounts, including responding to any of the questions or issues you raised. As these individuals and service providers may in some cases be located outside of Canada, the personal information you share could be subject to access under the laws of such foreign jurisdictions.

Content that you post on our public social media platforms is not private and may be seen by anyone who visits our platform. When you share information in public comments or posts, you acknowledge and agree that it is not confidential. No personal information should be posted on our social media platforms. GWLRA also discourages sending personal information through private messages to our social media.

GWLRA reserves the right to remove or cause to be removed posts or comments that constitute or include:

  • Sensitive personal information about you or someone else
  • Personal attacks, or defamatory, abusive, or hateful comments
  • Links to any content containing a virus
  • Spam, advertising, soliciting or links to external sites not previously approved by GWLRA
  • Content that, to our knowledge, violates the intellectual property rights of another
  • Language or topics that may offend other members of the community including content (including photos) that is discriminatory, offensive, crude, harassing, abusive, defamatory or threatening, or that contains profanity (even in short or abbreviated form) or discussion of illegal activities
  • GWLRA reserves the right to add to, remove, or change any of the terms of this Social Media Guideline at any time

Confidentiality and privacy are important. If you are a GWLRA client, or a tenant, resident or visitor in our buildings, and have specific questions about your account, lease, tenancy, or about the services we provide, to protect your privacy, we cannot answer them on social media. We’ll ask that you send your information to us by email or another means so we can direct your question to the appropriate GWLRA representative so they can communicate with you directly.

If you are you a GWLRA employee, or contracted by or associated with GWLRA, when participating on social media, please be open about your employment or association with GWLRA and be clear that you’re expressing your own views and not the views of GWLRA.

We do not endorse, nor are we responsible for the accuracy of the information, opinions, claims or advice shared by other social media users. Please use your own careful judgment when relying on the information or advice contained in these postings.

GWLRA is not affiliated with Twitter, LinkedIn, Instagram, and we’re not responsible for the terms of use or their privacy or security policies, or advertisements or other material placed by Twitter, LinkedIn, Instagram on our social media pages. We don’t endorse these advertisements or materials or any of the content, products, advice, opinions, recommendation, or other materials presented by Twitter, LinkedIn, Instagram, or other third parties through the site.

If you have questions or concerns about GWLRA services or products, you can find our contact information on our website: https://www.gwlrealtyadvisors.com/contact-us/

For more information about GWLRA’s Privacy Practices, please visit our Privacy Guidelines and Online Privacy Statement or write to us using the below contact information:

Business Unit Compliance Contact

GWL Realty Advisors Inc.
33 Yonge Street, Suite 1000,
Toronto, ON, M5E 1G4
GWLRACompliance@gwlra.com

 

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